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Quick FAQs

Can I get refund?

We do not offer refund policy. As we do not gather payment information upon free trial, every payment is to be made solely based on our users’ decision. So please check ASO index plans thoroughly before making the decision. For more questions regarding refunds, please contact us at asoindex@aixinc.io

What happens when I cancel my plan during the subscription period?

When you cancel your plan during your subscrption period, you will opt out from auto payment and you won't be able to use our paid service from the following month. Yet you will still be able to enjoy the paid service until the month you paid for. For more questions, please contact us at asoindex@aixinc.io

Can I change my subscription plan?

You can change your plan, but the new plan will be applied from the following payment cycle. If you want to upgrade or downgrade your plan immediately, please contact us at asoindex@aixinc.io.

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